USA: +1-866-806-2068 ( Toll-free )

UK: +44-203-1292-513

Trouble Shoot Form: Database Item 002 (Data migration from SQL to FB)


Title #02.002 Data migration troubles, from SQL to FB.
Category Database
Date Sep 25, 2011
Handled by Rachel
Relevant Links (link to mantis item, docs, customer correspondence etc.)
Symptoms Customer reported failure to import the SQL database to FB At first.
Applies to license managers FLEXlm, FLEXera FLEXnet, IBM LUM, HASP, RLM, Sentinel RMS
Applies to license model Floating licenses, Network licenses, Concurrent licenses
Observed during investigation  
Trouble shoot process  
Solution Found (Found/Pending/Known Issue)

 


Symptoms

Customer reported failure to import the SQL database to FB.


Trouble shoot process

  1. Make sure the “Data Migration” tool version is compliant to the OpenLM version.
  2. A special version of the data migration tool is required for 64 bit computers.
  3. Migration of a database over to a new database that is not empty may result in failure to migrate certain tables. This is indicated by the following message box:

alt


If this is the case, create a clean database again, and run the OpenLM_SQLServer.SQL" script to build the tables and try to migrate again.