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How to clear the Browser Cache in Internet Explorer, Firefox and Chrome – AN3101c

OpenLM is a tool that facilitates software license monitoring, and improves  organization’s application usage management . It gives System Administrators and IT managers a clear view their applications’ licensing portfolio and the ability to automatically reclaim idle licenses.

When upgrading from  v1.8 to v2.0, the user may experience some difficulties in operating the OpenLM EasyAdmin web application. In such cases, clearing the Browser’s cache memory should resolve the problem.

Internet Explorer:

1. Click the gear icon on the top right corner to open the ‘Settings’ menu.

2. Select Internet Options


3. Click Delete 


4. Clear the Preserve Favorites website data box.

5. Check the following boxes: Temporary Internet Files and Cookies, and History.

6. Click Delete



1. Click the Menu icon in the upper right corner of the browser.

2. Click Tools → Clear browsing data  on the bottom of the menu.


3. Check the following boxes:  Clear browsing history ,  Clear download history, Delete cookies and other site and plug-in data and Empty the cache.

4. From the Obliterate the following items from drop-down menu, select Beginning of time.

5. Click Clear browsing data .



1. Click the Firefox  button.

2. Select History → Clear Recent History


3. Check the following boxes:

Browsing & Download History, Form & Search History, CookiesCache and, Active Logins.

4. Click the Clear Now.