Trouble Shoot form: Item 01.004

Title Broker installation stuck after installing JRE1.6.
Category Broker
Date Apr17, 2012
Handled by
Relevant Links
Applies to license managers FLEXlm, FLEXera FLEXnet publisher , IBM LUM, LM-X
Applies to license mode Floating licenses, Network licenses, Concurrent licenses
Observed during investigation
Trouble shoot process Erase directory in “InstallJammer Registry”


According to a client: “I’m trying to install the OpenLM Broker.  When I first tried to install it, I didn’t have Java v1.6 installed, so the installation failed.  I then went and downloaded and installed JRE 1.6.  Now, when I go to install Open LM Broker, I get this error message.”


1. One option is:

Navigate to “C:\Program Files\InstallJammer Registry” or
“C:\Program Files (x86)\InstallJammer Registry” and erase a directory that looks like

2. Another option for solving this, is by Installing the broker in command line, e.g.:
openlmbroker-windows-setup_1718.exe \notcheckprevver


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