Broker Hub
Overview
The Broker Hub is the central console for the OpenLM Brokers installed on your license servers. From a single screen you can approve newly discovered Brokers, monitor their health, upgrade them to a new version, restart them, and remove ones you no longer need.
Open the OpenLM Platform app launcher (grid icon, top-right) and select Brokers → Broker Hub.
Before you start: Install a Broker on your license server so it reports in — new Brokers first appear under Pending Brokers for approval.
Related: OpenLM Broker · Cloud Broker · License Servers
A Broker runs on (or next to) a license server and reports its data to OpenLM. Every Broker first reports in to the Broker Hub. After you approve it, its data flows on for processing.
The Broker Hub, showing the list of approved Brokers
The navigation panel has four areas:
- Brokers — all approved Brokers and their current status.
- Pending Brokers — newly discovered Brokers awaiting approval.
- SaaS Agents — connectors that collect licensing data from SaaS platforms. See Cloud Broker.
- AI Proxy — the OpenLM AI Proxy service. See AI Proxy.
Prerequisites
Before a Broker appears in the Broker Hub, install it on your license server:
- Generate a Broker authorization file.
- Install the Broker on the license server.
- In the Broker UI, upload the authorization file and select Continue.
The Broker automatically detects the license managers installed on the server and checks connectivity. When detection completes, the Broker reports in to the Broker Hub and appears under Pending Brokers.
Approve pending Brokers
Newly discovered Brokers arrive with a pending status. Approve a Broker before OpenLM starts collecting its data.
- Select Pending Brokers from the navigation.
Brokers awaiting approval, including entries flagged as duplicates
- Select the check box next to each Broker you want to approve.
- Select Approve Brokers.
Select one or more Brokers to activate Approve Brokers
Approve Brokers takes effect immediately, with no extra confirmation step. Approved Brokers move from Pending Brokers to the Brokers list.
The ID column flags Brokers that need attention:
- Duplicate — another Broker with the same ID is already registered. Use the Remove (✕) button on the row to discard the duplicate, or contact OpenLM support to resolve the conflict.
- Not Reporting / Not Accepting — the Broker has stopped transmitting or is disabled.
After you approve a Broker, its detected license managers become available for approval under License Servers.
Understand Broker status
The Status column on the Brokers list shows each Broker's current health:
| Status | Meaning |
|---|---|
| Up | Approved and running normally. |
| Not Reporting | The Broker has stopped transmitting data. Check that the Broker service is running on the license server. |
| New | Discovered but not yet approved. |
| Broker Sync | The Broker is syncing data after coming back online. |
| Not Accepting | The Broker's account is suspended. |
| Duplicate | Multiple Brokers report the same ID. Contact OpenLM support to resolve. |
| Time Sync Error | The Broker's system clock is out of sync. Check the machine's time and Network Time Protocol (NTP) settings. |
The Broker Hub treats a Broker that has not reported for more than 90 days as inactive and highlights its row. Clear the Show Inactive Brokers check box to hide Brokers that are not currently reporting, or use the Search box to filter the list (separate multiple terms with commas).
Other columns include Hostname, IP, Version, Installation Path, Operating System, Time Zone, and Latest Status Date (the time of the Broker's last report). Select a Broker UI icon to open that Broker's own web interface in a new tab.
Update Brokers
Use Update Brokers to upgrade one or more Brokers to a new version.
- On the Brokers list, select Update Brokers.
- Select the version to install:
- Latest Version — installs the most recent released Broker version.
- Custom Version — upload a specific installer file (
.tar.gz).
Step 1 of Update Brokers: select the version
- Select Continue.
- Select the Brokers to update, then select Continue again.
OpenLM sends the update command to the selected Brokers. The upgrade runs in the background. Refresh the Brokers list to see each Broker's new version once it has upgraded and reported back.
You can update only Brokers running version 22.6.13.105 or higher.
Restart Brokers
To restart Brokers remotely, select Restart Brokers, select the Brokers to restart, and select Restart. OpenLM sends the restart command to each selected Broker.
Remove Brokers
- On the Brokers list, select the check box next to each Broker you want to remove.
- Select Delete.
- Review the listed Brokers, then select Confirm.
Confirm before removing Brokers
Removing a Broker stops data collection from its license servers. This action cannot be undone from the Broker Hub.
Work with a Broker's license managers
Select a Broker's Hostname to open its License Manager view. From here you can, for each license manager port:
- Start, stop, or reread the license server.
- Download, upload, or reread license files.
- Sync asset data.
The Broker runs each command within a few minutes.
SaaS Agents
The SaaS Agents tab lists the cloud-hosted agents that collect licensing data from SaaS platforms. An agent appears here after you connect a SaaS service in Cloud Broker.
The SaaS Agents tab
Each agent shows its Hostname, Status, ID, Time Zone, Latest Status Date, Creation Date, IP, and Version. From this tab you can:
- Update SaaS Agents — upgrade the selected agents by uploading a version installer.
- Delete — remove the selected agents. Select an agent's check box to activate the button.
- Search — filter the list.
To choose which SaaS platforms OpenLM monitors, see Cloud Broker.
AI Proxy
The AI Proxy tab lists your deployed AI Proxy Agents. OpenLM AI Proxy is a self-hosted gateway that routes large language model (LLM) API requests and records token usage for AI FinOps reporting. An agent appears here after you deploy the AI Proxy.
The AI Proxy Agents tab
Each agent shows its Hostname, ID, Status, Creation Date, and Last Update. Select an agent's check box and select Delete to remove it, or use Search to filter the list.
To deploy and configure the service, see AI Proxy.