Unmatched Applications
The Unmatched tab is the review queue for discovered applications that could not be matched to a SAM Catalog entry automatically.
A well-populated queue is normal, especially at the start. Catalog coverage grows continuously, and unmatched applications are themselves reported back to OpenLM so the catalog can be enriched with them — many entries resolve on their own over time, without anyone touching the queue. Treat the queue as a worklist for the software you actually track, not as a list of problems to clear.
The Unmatched queue, sorted so the most widely installed applications come first.
The queue
| Column | Meaning |
|---|---|
| Raw Product Name | The name exactly as the scan reported it. |
| Normalized Name | The cleaned-up name used for matching. |
| Publisher | The normalized publisher, when known. |
| Install Count | How many times scans have reported the application since it was first seen — a running total, not the number of current installations. Rows are sorted by this, so the most widespread applications come first. |
| Status | Where the entry is in its lifecycle — see below. |
| Actions | Match to Catalog, Mark as Noise, and Dismiss, for entries still awaiting a decision. |
Each row is one raw name-and-publisher combination as scans reported it, so several rows can belong to one real application — and the queue's total (the Unmatched Apps tile) can exceed the Total Applications tile, which counts distinct current applications.
The Status dropdown above the grid filters the queue to All, Pending, Enriched, Dismissed, Manually Matched, or Excluded.
| Status | Meaning |
|---|---|
| Pending | Awaiting a decision. All three actions are available. |
| Enriched | Like Pending, still awaiting a decision. All three actions are available. |
| Manually Matched | A person matched it to a catalog entry. |
| Dismissed | A person judged it not worth matching. Dismissed entries stay dismissed. |
| Excluded | An exclusion rule now filters it — usually the result of Mark as Noise. Deleting that rule readmits the application to the inventory on future scans. |
Match an application to the catalog
Match to Catalog opens a search dialog seeded with the application's normalized name:
The Match To Catalog dialog, pre-filled with the application's name.
Each result shows a catalog entry's Product Name, Feature Code, and Publisher. The results come from catalog entries already in use in your own inventory, so a product no scan has ever matched in your organization may not appear. Select Match on the right entry to link the application to it — the entry's status becomes Manually Matched with the chosen feature code. If nothing suitable appears, Cancel and leave the entry in the queue; it remains eligible for automatic matching as catalog coverage grows.
Mark an application as noise
Mark as Noise is for things that should never be inventory — helper components, launchers, tooling debris. Confirming the dialog creates a Custom exclusion rule named Noise: <application name>, sets the entry's status to Excluded, and filters the application out of future scans. To reverse it, delete the rule on the Exclusion Rules tab — the application returns to the inventory on future scans (the queue entry itself stays Excluded).
Dismiss an application
Dismiss hides the entry from the working queue without creating any rule — the application itself stays in the inventory and keeps appearing on the Applications tab. Use it for entries that are legitimate software but not worth matching. Dismissal is a final call: a dismissed entry stays dismissed, and later actions never overwrite it.
Related
- Product Discovery — screen overview and how discovery works.
- Applications — the full inventory, matched and unmatched.
- Exclusion Rules — where Mark as Noise rules land, and how to undo one.
- SAM Catalog — the catalog that applications are matched against.