Unmatched Applications

To review discovered applications that have no automatic match in the SAM Catalog, open the Unmatched tab.

A well-populated queue is normal, especially at the start. Catalog coverage grows continuously, and unmatched applications are reported back to OpenLM so the catalog can be enriched with them. Many entries resolve on their own over time, without anyone touching the queue. Work through only the software you track. The queue is not a list of problems to clear.

The Unmatched queue, sorted so the most widely installed applications come first.

Read the queue

The following table lists the columns of the queue:

Column	Meaning
Raw Product Name	The name exactly as the scan reported it.
Normalized Name	The cleaned-up name used for matching.
Publisher	The normalized publisher, when known.
Install Count	How many times scans have reported the application since it was first seen. This is a running total, not the number of current installations. Rows are sorted by this, so the most widespread applications come first.
Status	Where the entry is in its lifecycle. See the status table that follows.
Actions	Match to Catalog, Mark as Noise, and Dismiss, for entries still awaiting a decision.

Each row is one raw name-and-publisher combination as scans reported it, so several rows can belong to one real application. The queue's total (the Unmatched Apps tile) can therefore exceed the Total Applications tile, which counts distinct current applications.

To filter the queue, use the Status drop-down list over the grid and select All, Pending, Enriched, Dismissed, Manually Matched, or Excluded. The following table lists the statuses:

Status	Meaning
Pending	Awaiting a decision. All three actions are available.
Enriched	Like Pending, still awaiting a decision. All three actions are available.
Manually Matched	A person matched it to a catalog entry.
Dismissed	A person judged it not worth matching. Dismissed entries stay dismissed.
Excluded	An exclusion rule now filters it, usually as the result of Mark as Noise. Deleting that rule readmits the application to the inventory on future scans.

Match an application to the catalog

To match an application to the catalog, select Match to Catalog. A search dialog opens with the application's normalized name:

The Match To Catalog dialog, pre-filled with the application's name.

Check the Product Name, Feature Code, and Publisher of each result. The results come from catalog entries already in use in your own inventory, so a product no scan has ever matched in your organization might not appear. Select Match on the right entry to link the application to it. The entry's status becomes Manually Matched with the chosen feature code. If nothing suitable appears, select Cancel and leave the entry in the queue. It remains eligible for automatic matching as catalog coverage grows.

Mark an application as noise

To keep things that should never be inventory, such as helper components, launchers, and tooling debris, out of future scans, select Mark as Noise. Confirming the dialog creates a Custom exclusion rule named Noise: <application name>, sets the entry's status to Excluded, and filters the application out of future scans. To reverse it, delete the rule on the Exclusion Rules tab. The application returns to the inventory on future scans, and the queue entry itself stays Excluded.

Dismiss an application

To hide an entry from the working queue without creating any rule, select Dismiss. The application itself stays in the inventory and keeps appearing on the Applications tab. Use it for entries that are legitimate software but not worth matching. Dismissal is final: a dismissed entry stays dismissed, and later actions never overwrite it.

Related

For related topics, see these pages:

• Product Discovery: screen overview and how discovery works.
• Applications: the full inventory, matched and unmatched.
• Exclusion Rules: where Mark as Noise rules land, and how to undo one.
• SAM Catalog: the catalog that applications are matched against.