Active users

The Active User Report provides a detailed view of active license users, showing time-wise active user counts alongside session details. It tracks how many unique users accessed licensed features during each time period and lists user-specific activities. This report helps monitor licensing activity, identify peak usage periods, and analyze user behavior across departments and servers.

In the product this report is the Active User Report sheet of the Active Analytics dashboard.

Active User Report showing time-wise active user count and detailed user session data for license usage monitoring and analysis.

Visualizations

• Total Active Users: A KPI card with the distinct count of users currently holding an active session, for the selected period and server.

• Active User Count by Time: This bar chart displays the number of active users over time. The X-axis (Start Time) represents selected time intervals such as years, quarters, months, or days. The Y-axis (User Count) shows the count of unique active users. Hover over the chart to reach the drill-down control on the top-right of the visual, then step down Year → Quarter → Month → Day, and use the up arrow to return to a higher level.

Values displayed:

• Start Time: X-axis.

• User Count: Active Users are those who are in active sessions currently. More technically, the end time of the sessions held by these users is NULL. Active User Count is calculated by counting the number of distinct active users.

• Details Table: This interactive table lists the active users behind the count.

Values displayed:

• User Name: The user account holding the session.
• First Name and Last Name: User's first and last name.
• Email: Contact address, when the directory supplied one.
• Phone Number: Contact number, when available.
• Department: Department of the user.

Fields the directory has not supplied read Not Available.

• Filters:

• Start Date: A relative date filter. It defaults to Last 14 days and prints the resolved range underneath (for example, 2026/07/11 to 2026/07/24). Select another preset, or a custom start and end date, to change the reporting period.

• Server Name: Users can select any server name from this filter.

Interpreting this report

• "Active" is precise here: a session with no end time yet. The count is people currently holding at least 1 license, not people logged into their machines. A user with 3 open sessions still counts once.
• The bar chart's shape is your organization's concurrency profile. Its peaks tell you when license demand is highest; if the peaks approach your pool sizes, expect the first denials at exactly those times - corroborate with License usage's hourly heatmap.
• Not Available contact fields mean the directory never supplied the data, not that the account is anonymous. Populate them through your Users and Groups synchronization if you need this report to identify people.
• What each active user is holding at this moment is on Currently consumed licenses.