Report summary

Report Summary is a high-level dashboard that displays the current status of license servers and lists the top 10 most and least active users based on software usage duration, using the latest available data.

In the product this report is the Report Summary sheet of the Active Analytics dashboard.

Report Summary

This report provides an overall summary for the entire dashboard.

Visualizations

• License Server Status table: This table includes 3 fields: Server Status, Server Name, and Type. Server status shows the real time status of the server when the user refreshes the database. The status is written out as text - Up (UP), Down (DOWN), Data Error (DATA_ERROR), No Valid Lic File (NO_VALID_LIC_FILE), or Unknown (UNKNOWN).

Values displayed:

• Server Status: Current reachability of the license server.

• Server Name: The port@host endpoint, or the account identifier for a cloud-hosted license service.

• Type: The license manager or connector behind the server, for example FLEXlm, Altair, or ArcGIS Online.

• Top 10 Most Active Users: This visual depicts the top 10 active users by Total usage Time (Hours).

• Top 10 Least Active Users: This visual depicts the bottom 10 active users by Total usage Time (Hours).

Both charts scroll horizontally, so you can page past the first ten bars.

Interpreting this report

• Server Status is the health of your data collection, not only of the server. While a server shows DOWN or DATA_ERROR, OpenLM is not receiving usage from it, so every other report loses visibility of that server's features for the affected period. Treat a non-UP row as the first thing to fix before trusting the numbers elsewhere.
• This sheet carries no date filter, so both Top 10 charts rank total usage hours across everything the dashboard queries. You cannot narrow them to a period here. A user can also top the Most Active list by holding long sessions, which says nothing about how intensively the user worked the licenses. Cross-check individuals in License activity, which separates usage time from idle time.
• The Least Active list is a starting point for reclaiming licenses, not a verdict. A user with 0.04 hours might have joined yesterday. Confirm the pattern over a longer period before acting on it.