Report summary

To check license server status and see the most and least active users, open the Report summary. It lists the top 10 most and least active users based on software usage duration.

In the product this report is the Report Summary sheet of the Active Analytics dashboard.

The following screenshot shows the license server status table and the charts of the most and least active users:

The Report summary shows license server status next to the most and least active users.

Visualizations

The report has the following visualizations:

• License Server Status table: Use this table to check the status of each license server. It has three fields: Server Status, Server Name, and Type. The server status is the real-time status of the server when the database is refreshed. The status is written out as text: Up (UP), Down (DOWN), Data Error (DATA_ERROR), No Valid Lic File (NO_VALID_LIC_FILE), or Unknown (UNKNOWN). Values displayed:
  • Server Status: Reachability of the license server.
  • Server Name: The port@host endpoint, or the account identifier for a cloud-hosted license service.
  • Type: The license manager or connector behind the server, for example FLEXlm, Altair, or ArcGIS Online.
• Top 10 Most Active Users: Use this chart to see the 10 most active users by total usage time (hours).
• Top 10 Least Active Users: Use this chart to see the 10 least active users by total usage time (hours).

Both charts scroll horizontally, so you can page past the first ten bars.

Interpreting this report

Use these points to read the report:

• Server Status is the health of your data collection, not only of the server. While a server shows DOWN or DATA_ERROR, OpenLM Platform is not receiving usage from it, so every other report loses visibility of that server's features for the affected period. Treat a non-UP row as the first thing to fix before trusting the numbers elsewhere.
• This sheet carries no date filter, so both Top 10 charts rank total usage hours across everything the dashboard queries. You cannot narrow them to a period here. A user can also top the Most Active list by holding long sessions, which says nothing about how intensively the user worked the licenses. Cross-check individuals in License activity, which separates usage time from idle time.
• The Least Active list is a starting point for reclaiming licenses, not a verdict. A user with 0.04 hours might have joined yesterday. Confirm the pattern over a longer period before acting on it.