User details
The dashboard provides a comprehensive view of user details, showing the total number of users and departments along with user distribution by feature and department. It highlights how many users each software feature includes and how users appear across various departments. A detailed user table lists individual user information, including username, department, server name, and other profile data.
User Details
This report depicts various user details in various aspects.
Visualizations
- User Count Card: This card shows the distinct number of usernames.
- Number of Departments Card: This card shows the distinct number of departments.
- Total Number of Active Users by Feature Bar Chart: This chart shows the distinct number of active user IDs for each feature.
Values displayed:
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Feature Name
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Number of Users
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Number of Users by Department Chart: This card shows the distinct number of users for every department.
Values displayed:
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Department
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Number of Users
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User Details Tables: This table contains user details such as username, first name, last name, email, mobile number, department, license server name, group name, feature, and host name.
Values displayed:
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Username
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First Name
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Last Name
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Email
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Mobile Number
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Department
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Server Name
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Group Name
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Feature Name
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Host Name
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Filters:
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Date: A relative date filter. It defaults to Last 14 days and prints the resolved range underneath (for example,
2026/07/11 to 2026/07/24). Select another preset, or a custom start and end date, to change the reporting period. -
Server Name: Users can filter by specific license server names to view associated users.
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Vendor: Users can filter the data by vendor.
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License Type: Users can select a license type to filter user data.
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Feature Name: Users can filter the report by specific licensed features.
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Software Name: Select a catalogued product from the SAM Catalog. The catalog normalizes publisher and product names, so filtering here groups license records that carry inconsistent raw license strings.
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User Name: Users can focus the report on specific usernames.
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Child Username: OpenLM aggregates usage under a parent user account, so User Name shows the combined total for that person. Select a child username here to drill into a single account merged under the parent. See User aliases for how OpenLM builds the mapping.
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Group Name: Users can filter data by specific user groups.
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Project Name: Users can narrow down results based on project association.
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Product Name: Users can view details based on the product name.
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Country: Users can filter results by the user's country.
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Region: Users can narrow the data to a particular region.
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Department: Users can filter based on department or team.
Interpreting this report
- User Count is your monitored population - the denominator for adoption questions ("332 monitored users, 100 use ane3"). Compare it against seats purchased in License procurement for a first-pass over/under-licensing check per feature.
- The by-feature chart counts distinct people, not intensity - a feature with many users and few total hours in Feature usage per user is broadly-but-lightly used, which argues for floating rather than named licensing.
- A departments chart showing 1
Not Availableblock means the directory sync never supplied the attributes - fixing that in your user synchronization, not in this report, unblocks every per-department decision downstream.