Skip to main content

ServiceNow Adapter

OpenLM ServiceNow Adapter changelog.

v26.11
November 11, 2026
Updated

The ServiceNow Adapter now runs on .NET 10. The installer includes the runtime, so you don't need to install .NET on the machine.

78285: Concurrent Usage is now reported for every day of a license's active period, including days with no usage, which are sent as zero instead of being skipped.

79317, 81162: In License Inventory, Active and End Date now follow the license's end date and the procurement expiration, so closed and expired licenses show the right end date and status.

Fixed

78285: Fixed an issue where the Concurrent Usage calculation was slow on MariaDB.

80027: Improved accuracy of incremental loads of License Inventory.

79268: Improved accuracy of Usage records for sessions that are still open on Microsoft SQL Server.

v25.5
June 9, 2025
Updated

Full vulnerability details will be published in 30 days to allow safe upgrades.

62266: Updated several packages to address security concerns.

v25.4
April 7, 2025
Updated

Deprecated: 59349: Devart driver removed.

v24.10
October 16, 2024
Fixed

54661: The ETL cannot connect to the database when using MSSQL Windows authentication.

v24.1
January 18, 2024
Updated

46284: Pentaho ETL: Upgrade Log4j to v2.17.

v22.6
June 1, 2022
Updated

35742: Upgrade Log4j to 2.16.

Added

35785: ServiceNow ETL: Add support for MSSQL SSL Connections.

34740: ServiceNow ETL - option to use unencrypted passwords.

Fixed

30997: ServiceNow: Adjust the UI settings to Server v22.

34666: ServiceNow MySQL Concurrent Usage issues.

38174: Server: No email/alert notifications when sync failed.

36484: Failing to read DB configuration parameters.

35887: Sync Icon Keeps Hanging After Failure.

35883: ServiceNow ETL - DB connection is not working when MSSQLPASSD is not set.

35809: ServiceNow ETL - MySQL Flow Field "etl_id" is missing.

35216: ServiceNow ETL - MSSQL Port default value is not being set.

34736: Unable to select date from calendar for the first sync in the EasyAdmin.

34049: Cannot find either column "master" or the user-defined function or aggregate "master.dbo.fn_varbintohexstr" error.

34015: Server: ServiceNow ETL sync failure notification even though the sync succeeded.

29904: ServiceNow Adapter - the ETL transfers deleted servers data.

26204: Enable Variable Substitution in log for ServiceNow ETL.

Improved

35078: ServiceNow synchronization date range filters improvements.

35043: ServiceNow ETL - Improve the Pentaho load.

26316: ServiceNow ETL SaaS performance.

v2.2
July 5, 2021
Fixed

32646: ServiceNow SSL certificate is not fully downloaded.

v21.5
May 11, 2021
Added

27947: ServiceNow: Implement OAuth connection for ServiceNow communication.

27515: ServiceNow connectivity using proxy.

The documentation team might draft this page using a large language model. A technical writer reviews every page and verifies it against the product before publishing it. A human makes the final decision.