Install OpenLM External Platform – HT881

Install OpenLM External Platform #

• Make sure you have filled the following requirements:
  • The OpenLM ServiceNow application exists in your ServiceNow account.
  • A working installation of OpenLM Server v4.6 or higher.
  • OpenLM Server configured to use either MySQL (5.7 or 8) or  MSSQL (2012 and up).
• Download the latest OpenLM External Platform.
• Double click the installer file –> check the box I agree to the license terms and conditions –> Click Next.
• Choose destination –> click Next –> Click Finish.
• Windows Start Menu → pick folder OpenLM → select OpenLM External Platform Configuration.
• Make sure port 5005 is open, by following this guide.
• Access the OpenLM External Platform Interface (by default: http://localhost:5005/)
• OpenLM Server URL – Enter the URL leading to the OpenLM Server. Default: port 5015 (E.g. http://localhost:5015)
• Activate Requires Login Credentials if OpenLM is protected by a username and password.
• Enter the OpenLM Server’s login credentials (username and password) if required.
• Click Test Connectivity.
• (optional) If Domain Separation is activated on your instance, follow the post installaion steps described here.
• Also see full documentation.