OpenLM Applications Manager v2 Installation Guide - KB805
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OpenLM Applications Manager v2 Installation Guide – KB805

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OpenLM Applications Manager provides a solution for intervening in excessive license consumption and avoiding unplanned license expenditure or breach of license compliance.

The Applications Manager is a Java application that acts as a hub for all OpenLM Agents. The OpenLM Server queries the Broker component, which in turn queries the Application Manager to obtain usage data. Because of this, the Broker component is mandatory and must be installed on the same machine as the Applications Manager.


OpenLM Applications Manager workflow

Figure 1: OpenLM Applications Manager workflow.


1. Installation

The OpenLM Applications Manager is implemented in Java so it can be installed on any machine that supports it. Both Windows and Unix / Linux installations are covered in this section.

1.1. System Requirements

  1. Java 11*
  2. 64-bit OS
  3. Working install of OpenLM Server v4.5
  4. Working install of OpenLM Broker v4.5

* Java 11 is optionally bundled with the Applications Manager installer so no additional download is required.

For the most optimal hardware configuration depending on your organization’s needs, please consult the Applications Manager hardware guide.

1.2. Unix / Linux Installation

 Preliminary steps

1. Download the latest version of the Application Manager for Unix/Linux from the OpenLM website downloads section.

2. Extract the archive (OpenLM_AppManager_#.#.#.#.tar.gz) to a convenient location.

3. Open the file in your editor of choice. This file holds all the variables required for AppManager to operate. It is mandatory to modify the JAVA_HOME variable so that it points to the path of your JDK 11 install.

The JAVA_HOME path must not end with a trailing slash.

Optionally, you can also edit the APPMANGERSRVNAMEUSER variable in case you need to launch the service from an account that is different from “root”. In this case, you must ensure that all the files in the “OpenLM_AppManager_X.X.X.X” folder have their ownership reassigned to the new user.

4. Save the file and continue following the installation steps below, depending on your Linux distribution.

Installing AppManager as a service

If your Linux version supports systemd, the following steps will install OpenLM AppManager as a service which starts automatically on system start up:

1. Install the AppManager as a service:

sudo ./ install

2. Test the status of the AppManager service:

sudo ./ status

3. Run the AppManager detection script. Alternatively, if your Linux install has a desktop user interface, you can run the GUI AppManager Configuration tool with:

sudo ./ config


Running AppManager as a background process

If your Linux version does not support systemd, the following steps will run OpenLM AppManager  as a background process instead:

1. Run the AppManager  process with:

sudo ./

To open the AppManger configuration screen:

sudo ./



1.3. Windows Installation

  1. Obtain the latest Windows installer from our Downloads page.
  2. Double-click the OpenLM Applications Manager installation file to launch the installation wizard (see Figure 2).
    The Applications Manager Setup wizard.

    Figure 2: The Applications Manager Setup wizard.


  3. Click [Next] and the License agreement screen will appear (see Figure 3).
  4. Read the license agreement, then check the “I Accept the Terms of the License Agreement” box.
    The License Agreement screen.

    Figure 3: The License Agreement screen.


  5. Click [Next] to advance to the Service Configuration screen (see Figure 4).
    The Service Configuration screen.

    Figure 4: The Service Configuration screen.


  6. Check the Host (default: localhost) and Port (default: 7014) to make sure that they reflect the details of your OpenLM Server installation. Fill in the User and Password fields if you have set up admin login for OpenLM Server.
  7. Click [Next] to accept the configuration and advance to the “Install Location” screen.
    The "Choose Install Location" screen.

    Figure 5: The “Choose Install Location” screen.


  8. Check the installation path. The default is: C:\Program Files\OpenLM\OpenLM App Manager\
  9. Click [Next] to advance to the Choose Components screen (see Figure 6).
    The Choose Components screen.

    Figure 6: The Choose Components screen.


  10. [Optional] All boxes on the Choose Components screen should be checked by default. If you prefer to use a different Java installation from the one that comes bundled with the installer, uncheck the JRE box. Doing so will produce a warning when the installation continues (see Figure 7). You will need to configure it later on manually using the instructions provided in the “Using an external JRE installation” section below.
    The warning dialog when skipping JRE installation.

    Figure 7: The warning dialog when skipping JRE installation.


  11. Click [Install] to begin the installation. A progress screen will appear (see Figure 8).
    The installation progress screen.

    Figure 8: The installation progress screen.


  12. After installation is complete, click [Next] then [Finish] to complete the installation.
    The completion screen.

    Figure 10: The completion screen.



1.4. Using an external JRE installation

If you have chosen to use an external JRE installation instead of the one bundled with the Applications Manager installer, you will need to follow additional steps to get the “OpenLM App Manager” service to work. Please make sure that your Java installation is at least version 11 as per the listed system requirements. To configure an external JRE with the Applications Manager:

  1. Locate your Applications Manager installation and open the bin folder (by default, the full path is C:\Program Files\OpenLM\OpenLM App Manager\bin).
  2. Double-click on OpenLMLicenseManager.exe.
  3. Select the Java tab.

    The "Java" tab in the OpenLM App Manager Config tool.

    Figure 11: The “Java” tab in the OpenLM App Manager Config tool.

  4. Uncheck the “Use default” box.
  5. Click on the […] box near the “Java Virtual Machine” field.
  6. Browse to the location of your jvm.dll file. (e.g., on a typical JDK11 installation, this is located at C:\Program Files\Java\jdk-11.0.3\bin\server)
  7. Click OK.
  8. Open the Windows Services screen (open a Run dialog by pressing Windows + R, type services.msc and click OK)
  9. Locate the “OpenLM App Manager” service and select it.
  10. Click on “Start” in the top-left corner (see Figure 12)

    The "Start" button on the Windows Services window.

    Figure 12: The “Start” button on the Windows Services window.

  11. Once the service has started, you can close the Services window.


1.5. License activation

Prior to version 2.0 of the Applications Manager, a separate procedure and license file were required to activate it. The newer versions have removed this limitation as the Applications Manager will now automatically retrieve its license status from the OpenLM Server license file which has the appropriate extension (as long as your license type includes it). If you’re unsure or you cannot access the Applications Manager through the EasyAdmin UI (Start → Administration → OpenLM Applications Manager), please contact so we can assist you.


2. Upgrading an existing Applications Manager installation

If you’re running an older version of the Applications Manager, you can easily upgrade to the latest version. To do so:

  1. Obtain the latest Windows installer from our Downloads page.
  2. Double-click the installation file to launch the installation wizard.
  3. The installer should automatically detect if there is a previous version of the Applications Manager present and prompt a dialog (Figure 13). Click [OK] to begin.

    The Applications Manager Setup Upgrade dialog.

    Figure 13: The Applications Manager Setup Upgrade dialog.

  4. The upgrade process and installation screens are virtually identical to the Installation process so please refer to the Install section above.

Please note that if you’re upgrading the Applications Manager from versions older than 2.0, the upgrade location will coincide with the original installation folder that is in the Program Files(x86) folder. This is only mandatory for upgrades. New installations will always opt for the default Program Files/OpenLM/OpenLM App Manager/ folder as the Applications Manager is 64-bit only now.

3. Configuring the Applications Manager

To run properly, the Applications Manager requires configuration of the various components that it interacts with. These include the OpenLM Server, OpenLM Broker and OpenLM Agent. This section will show you how to configure each of these components separately.


3.1. OpenLM Broker Configuration for Applications Manager

The OpenLM Broker facilitates the connection to the OpenLM Server. Once the Broker has been configured to interface with the Applications Manager, the settings will be passed along to the Server. For this reason, we recommend that configuration of the Applications Manager be done through the Broker first.

The Detect feature can be used to automatically detect license manager information and simplify OpenLM Broker configuration. The function will add information for new ports (e.g., commands and paths) depending on what is detected.

  1. Open the OpenLM Broker Configuration tool. Go to [Start] > [OpenLM] > [OpenLM Broker Configuration Tool].
  2. Click [Detect] on the bottom of the OpenLM Broker Configuration Tool screen. This will populate the Command options with detected configurations or it will use defaults. The Applications Manager license server and additional nodes will be added to the navigation tree in the navigation panel.
    The OpenLM Broker Configuration Tool and the “Detect” function.

    Figure 14: The OpenLM Broker Configuration Tool and the “Detect” function.


  3. Review the auto-detected license managers to make sure the information corresponds to your installation. These items include the Applications Manager Host Name \ IP (License Server node), Port number and License Manager Type (Port node), command line paths to ‘status’ (Commands > Status node) and ‘data_inquiry’ (Commands > data_inquiry node), and log file path (Log Files node). See the defaults listed in Table 1.
    Item Default
    Hostname \ IP localhost
    Port Number 27080
    License Server Type OpenLM App Manager
    Status C:\Program Files\OpenLM\OpenLM App Manager\lmstat.bat. [NOTE: Linux configurations should point to the file.]
    Data_Inquiry C:\Program Files\OpenLM\OpenLM App Manager\lmstat.bat [NOTE: Linux configurations should point to the file.]
    Log File C:\Program Files\OpenLM\OpenLM App Manager\logs\lm-log.log

    Table 1: OpenLM Broker defaults for the Applications Manager

    Click [Apply] to commit the changes.

  4. Click [Restart Broker] button to restart the Broker and make the changes live. A confirmation screen will appear. Click [OK] to close it.
  5. Click [Exit] to close the OpenLM Broker Configuration Tool screen. A confirmation dialog will appear. Click [Yes] to close the confirmation and exit the tool.
  6. Open the EasyAdmin UI of the Server by either going to http://localhost:7019/ (if you’re currently on the OpenLM Server) or the http://<OpenLM Server IP or hostname>:7019/ if accessing through any other location.
  7. Open the License Servers window. Go to Start → Widgets → License Servers (see Figure 15)
    EasyAdmin's License Servers screen

    Figure 15: EasyAdmin’s License Servers screen.


  8. If the Broker has detected and added your Applications Manager, you should now see a red row with its details. Hover over it and click on [Approve] to finalize configuration.


3.2. OpenLM Server Configuration for Applications Manager

If you have followed the previous section and successfully configured the Broker to interface with the Applications Manager, you can skip this step because the Broker will have automatically passed the configuration details to the Server as well. However, if for some reason you cannot use EasyAdmin or you prefer to use the standalone Server Config Tool instead, here are the steps for configuring the Server with Applications Manager:

  1. Launch the OpenLM Server Options tool ([Start] → [OpenLM] → [OpenLM Server]).
  2. Click “Add” then choose OpenLM App Manager for the license manager type from the drop-down list.
  3. Enter a descriptive name for the license manager in the Description field.
  4. Choose the timezone of the Applications Manager server from the drop-down list.
  5. Enter the Applications Manager’s address (IP or hostname) in the Hostname field.
  6. Enter the Applications Manager’s port number in the Port field (e.g., default 27080). See Figure 16 for a complete setup.
    An Applications Manager configured with the OpenLM Server Configuration Tool

    Figure 16: An Applications Manager configured with the OpenLM Server Configuration Tool


  7. Click [Apply] to accept the changes.
  8. Click [Close] to exit the OpenLM Server Options tool.


3.3. OpenLM Agent Configuration for Applications Manager

To enable the OpenLM Agent to intervene in software licensing distribution via the Applications Manager it must be configured in the Agent Configuration interface. For additional information about configuring OpenLM Agent, please see OpenLM Agent End User Interface guide.

  1. Open the OpenLM Agent Configuration screen. Click on the [Show Hidden Icons] arrow in the tray → right-click the OpenLM Agent icon → [OpenLM Agent Configuration] (see Figure 17). The Agent Configuration screen will open displaying the General tab (see Figure 18)
    The OpenLM Agent icon in the tray, displaying the right-click menu.

    Figure 17: The OpenLM Agent icon in the tray, displaying the right-click menu.


    OpenLM Agent General tab.

    Figure 18: OpenLM Agent General tab.


  2. Click the OpenLM Applications Manager tab (see Figure 19). Defaults will be displayed as per Table 2.
    The Applications Manager tab in OpenLM Agent.

    Figure 19: The Applications Manager tab in OpenLM Agent.


    Item Default
    Enable (checkbox) Checked
    OpenLM Applications Manager Server localhost
    Port 27080

    Table 2: Default values for OpenLM Applications Manager in OpenLM Agent Configuration.

  3. [Recommended] If not already set, change the Applications Manager server address to the actual hostname or IP address where it is installed.
  4. Check the connectivity to the OpenLM License Manager by clicking the [Check Connectivity Status] button. This should return a success screen. If it returns a failure, check to see that the Applications Manager service is running, that the configuration for the Port and License Server in the Broker are set correctly and lastly, that your license file has support for the Applications Manager extension. If the problem persists, please contact OpenLM support (
  5. Click the [Apply] button. This will accept the changes and close the Agent Configuration screen.

At this point configuration is complete. Additional information on monitoring licenses can be found in the EasyAdmin Web App documentation.

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