Elstner Associates, Inc.
“SAVED OVER $50,000 IN THE FIRST 2 YEARS SINCE Tracking wastage: 20-hours per week • ROI Year 1: $15,000 • ROI Year 2: $35,000”
WJE’s license management problems were threefold:
● License Squatting
● License Tracking
● License Education.
WJE’s applications are in daily constant use. As such, licensing conditions and cost meant that, when these apps are no longer needed, it was important that engineers closed them. Such attention and diligence were not only hard-earned lessons but also a necessity. Freeing up licenses ensures both maximum use and minimum waste.
However, to cope with increased workloads during their busiest summer months, WJE hires interns. For them, a quad-factor combination of an unfamiliar environment, new workflows, an alien licensing model, and a lack of education in this regard, exposes problems. Unfortunately, in an organization where 10-12 of the 30+ engineering applications in use are critical, leaving apps open and unused for half-a-day is unacceptable.
Consequently, the dual threat of both increased costs and license violations meant tracking such licenses was essential. It was also time consuming for anyone involved. However, with WJE, and due to their organizations’ size, distribution, and other factors, this involved multiple staff each time. This also occurred at least 2-3 times per day and the tracking burden was intense. Worse was these investigations disrupted the attention of everyone involved. It impeded workflows, upset continuity, and effected productivity throughout.
Education around license use was key, for both permanent and temporary staff. However, license education was always an issue. Some grasped the practicalities better than others, but lacking
real-time data, it was a difficult concept (and practice) for many. Old habits die hard, and especially with new hires, changes rarely occurred overnight.
As part of their research, WJE focused on 3 main criteria:
● Reviews/proof – verified suppliers only
● Cross-programme compatibility – already using multiple license managers, WJE needed a solution that could manage them all
● Flexibility – the solution also needed to be able to handle products not covered by license managers.
Though we ticked all 3 boxes, it was this 3rd component – OpenLM’s flexibility – that Mr. Jaskot said set us apart from our competition.
“Once I took everything into consideration, OpenLM really was the only solution I found that could do that. And the cost was in line with the budget that I need to stay within and could be justified easily.”
Testing and Implementation
OpenLM is designed to be intuitive and simple to setup, and WJE found that to be case when they setup the demo for their own trials. Naturally, they had their own requirements, had several questions, and engaged with support throughout.
pointed us very quickly in the right direction
to what we were doing wrong and what
needed to be adjusted.”
getting us up to speed, letting them know
about the initial features how those would
be configured and what other options that
might be that would make it useful for
things we’re trying to do in the future.”
with me and a member of my staff on
fine-tuning, tweaking and getting it to
operate exactly how we wanted it to
● Self-service capability – via improved reporting and intelligent targeting, users can not only easily see what licenses are in use but can also contact the individuals themselves. This minimizes license-locking, disruption, and lost time.
● Enhanced tracking, analytics, and budgeting – greater intelligence and real-time data provides better and informed advice. This leads to better decision-making, avoids bottlenecks, and minimizes delays.
● Improved license availability – through greater visibility, reporting, and contacting capability means licenses are freed up easier and quicker and work tasks and flows are unimpeded.
● Rapid insights and agility – effective license management increases data collection, speeds up responses, and improves business agility.
● Cost savings – through not needing to purchase additional licenses as well as improved tracking and reactiveness, WJE saw a year 1 and 2 ROI of $15,000 and $35,000, respectively.
● Enriched user education – real-time data, reporting, tracking, and communication, transformed the problems into a visual and relatable entity: users could finally see and appreciated the license management problems themselves.
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