Technical Support Team Leader - OpenLM Software License Management
USA +1 866 806 2068 | JAPAN +81 3 45208991 担当:萩原 info@openlm.com

Technical Support Team Leader

 

Location: Chisinau, Moldova

Requirements:

  • Excellent  English capabilities
  • Excellent communication skills, both verbal and written
  • Good understanding of Windows operating system
  • Good troubleshooting skills to diagnose a problem, and work towards a resolution
  • Ability to do presentations
  • Ability to manage support team and define proper procedures
  • At least 6 years experience supporting international customers / B2B
  • 4+ years experience managing team of 6+ people
  • Experience in supporting complex software products

Responsibilities:

  • Technical support for customers / potential customers
  • Troubleshooting customers / potential customers  issues
  • Helping sales present the products and answer technical Issues
  • Managing the international support team
  • Define working procedures

Our offer:

  • Job training
  • Good Salary
  • Free english courses by request
  • Monthly team building events
  • Office located in the city center with modern equipment, sweets and fruits
  • Official employment and social package

Working hours: Full-time
We only read CV’s that are written in English.  Send CV to: hr@openlm.com. Please specify the job title in the Subject line of your email.

 

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Presale Technical Support Engineer

 

Location: Chisinau, Moldova

OpenLM is looking for 2 IT experts / Technical support engineers: Day shift (9:00-18:00) and Night shift (15:00 – 23:30)

Requirements:

  • Good communication skills, both verbal and written
  • Good Understanding of the Directory and the Domain Management.
  • Good understanding of the Linux operating system.
  • Good troubleshooting and resolution skills

 

Responsibilities:

  • Supporting Openlm office domain needs / help desk
  • Technical Support Engineer is working with the customer’s business, troubleshooting networking and interconnectivity problems
  • Participate with account managers in webinars and demos for customer (in English)
  • Participate in customer PoC (proof of concept)

 

Our offer:

  • Good Salary
  • Free english courses by request
  • Monthly team building events
  • Office located in the city center with modern equipment, sweets and fruits
  • Official employment and social package

 

Working hours: Full-time

We only read CV’s that are written in English. Send CV to: hr@openlm.com. Please specify the job title in the Subject line of your email.

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