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OpenLM Agent fails to install, producing Error message 1001: TS-AG007

Trouble:

The OpenLM Agent installation process stopped, producing the Error 1001 message:

1

 

Trying to rerun the installation produced a similar message: “Error 1001 Exception occurred while initializing the installation”

2

 

After that, a ‘duplicate’ installation of the Agent is observed on the “Control panel” window:

3

Troubleshooting

One Sisyphic method of overcoming this issue is to erase all OpenLM entries in the Windows registry. Don’t.

A better approach is to install this Microsoft tool:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

We have found it very useful.