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Failed to suspend licensed application following OpenLM 1.8 –> 2.0 version update: TS-AG006

In OpenLM 1.8 the license suspension capability did not require a FEATURE name=Active_Suspend_Resume entry in the OpenLM license file.

In version 2.0 – this entry is required for automatic suspension of idle licenses.

So –

If you’ve been applying idle license suspension, but lost this capability following an OpenLM version upgrade, check your OpenLM license file.

It is normally located at: C:\Program Files (x86)\OpenLM\OpenLM Server\License

In such a case – contact the OpenLM Sales team (sales@openlm.com) for a new license file.