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can not open the broker configuration tool: TS-BR005

Description

The Broker configuration tool will not open.

Troubleshoot

1. Make sure  Java 1.6 or higher is installed on the computer.
2. Make sure a 32bit/64bit compatible Java version is installed.
3. Try running the configuration tool from a command line:

  • Open a command prompt as an administrator
  • Navigate to the Broker directory: C:\Program Files\OpenLM\OpenLM Broker
  • Run the Broker configuration tool from a command line: Java -jar BrokerConfigurator.jar broker.xml

If this solution (#3) worked, permissions’ issue needs to be addressed. Please consult your system administrator.

Title Can not open the Broker configuration tool.
Category Broker
Date Oct15, 2012
Handled by
Relevant Links
Symptoms
Applies to license managers FLEXlm, FLEXera FLEXnet, IBM LUM, HASP, RLM, Sentinel RMS
Applies to license mode Floating licenses, Network licenses, Concurrent licenses
Observed during investigation
Trouble shoot process See below
Solution