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Connection to FlexLM license server failed: TS-OLMSRV002

Symptom

The customer complained that there was no activity on the EasyAdmin web application regarding a specific license server.

Solution

1. Make sure the License server configuration is correct:

  • Open the LMtools utility on the “Server status” tab.
  • Click the “Perform status Enquiry”. Status text appears.
  • On the “License server status” line – extract the Server name and status (e.g.: olm_lm_acad and 27000)

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2. Install the OpenLM Broker on each license server machine.

Title Unable to connect to FlexLM license server
Category OpenLM Configuration Form
Date Nov 03, 2011
Handled by
Relevant Links
Applies to license managers FLEXlm, FLEXera FLEXnet
Applies to license model Floating licenses, Network licenses, Concurrent licenses, Node Locked
Symptoms No activity reported on EasyAdmin for a specific FlexLM license server
Observed during investigation A License server’s  ‘LED’ on the EasyAdmin “License Servers” window is red.
Clicking the “Check” button for one of the license servers on the OpenLM Configuration Form resulted in an error.
Trouble shoot process Check License server connectivity configuration.
Solution Found (Found/Pending/Known Issue)