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“You are not licensed to perform this request or there was an error reading your license file”: TS-OLMSRV004

Symptoms:

OpenLM 1.8 requires a license file. The following message appears when trying to configure the OpenLM Server:

Solution:

1. Click the Windows’ Start button on your OpenLM Server machine. navigate to “All Programs” –> OpenLM –> Server –> Tools –> “OpenLM Server host details”.

2. Contact sales@openlm.com and provide your Hostname (case sensitive) & MAC Address in order to obtain a license file.

3. copy the license file to:
C:\Program Files (x86)\OpenLM\OpenLM Server\License\

4. Restart the OpenLM Server service.