Agent Activity Manager

Overview

Use Agent Activity Manager to monitor connected Workstation Agents on end-user devices. Restart agents remotely and remove any that are obsolete or no longer needed.

Prerequisites

• Install and connect at least 1 Workstation Agent.

Install and connect Workstation Agents

Follow these steps to install Workstation Agent and connect it to your system:

1. Prepare the end-user workstation according to system requirements (url tbd).
2. Download Workstation Agent from the OpenLM Downloads page.
3. Run Workstation Agent installers and accept the License Agreement, then select Next.
4. Select extensions relevant to your installed applications (leave unchecked if none apply), then select Next.
5. Select an installation path or keep the default (recommended), then select Next.
6. Select your deployment type (Cloud or On-Premise), then select Next.

For both Cloud and On-Premise deployments:

7. Select whether to allow end-users to access their Personal Dashboard (such as the license repository), then select Next.

For On-Premise deployments only:

8. Select whether to activate Dongle Monitoring, then select Next.
9. Enter your system's Fully Qualified Domain Name (FQDN) followed by /agents-hub in the host name field, and ensure connectivity through Port 443.

For both Cloud and On-Premise deployments:

10. Import the Agent Authorization File issued from Identity, then select Next.
11. Select Finish to complete installation.

Prepare the agent authorization file

Your system uses OAuth authentication and requires each component to authenticate before connecting:

1. On the Home Page, select Identity.
2. Select Add Client, then select Agent as the client type.
3. Select Save, then download the generated Agent Authorization File.

Manage connected Workstation Agents

After the Workstation Agents installation, you can:

• View information for all connected agents, including:
  • Host Name
  • User Name
  • IP Address
  • Agent Version
• Monitor the online/offline status of each agent.
• Remotely restart agents.
• Delete obsolete or unnecessary agents.