Dedicated monitoring for Hardlock license manager (Legacy dongle protection)

Hardlock is a legacy, hardware-based Digital Rights Management (DRM) system, historically used by numerous software vendors, particularly for expensive and vertical market software like CAD/CAM. The system uses a physical dongle (hardware key) to control access to the application. The proper functioning of software protected by this system relies entirely on the server hosting the dongle and its associated drivers.

OpenLM provides a solution for monitoring license usage and retrieving statistics from the Hardlock license manager. OpenLM Hardlock monitoring ensures stability and provides visibility into the usage of these traditionally difficult-to-track hardware-protected licenses.

Hardlock (Thales)

Understanding Hardlock licensing: Hardware-based security

Hardlock was a product of Aladdin Knowledge Systems (now Thales/Sentinel) and has been succeeded by the Sentinel HL product family.

What is Hardlock?

Hardlock refers to a hardware protection key (a dongle, typically USB) and its associated driver software (hardlock.sys). The driver is required for the computer or server to communicate with the protected application and the physical key.

Hardlock licensing schemas

Hardlock devices support both single-user and network configurations:

  • Network license key (Concurrent/Floating): The dongle is installed on a designated server (the Hardlock server PC) that controls the allocation of licenses to other computers on the network. This system tracks concurrent users.
    • Server service: The server runs a service (like HLS32SVC.EXE or the HARDLOCK Windows service) to serve licenses.
  • Local, Single-user license key (Node-locked): The dongle is installed directly on the PC where the software is running.
  • License server dongle: In some implementations, the dongle enables the license server, but the actual license count is controlled by license files emailed to the customer and processed by the server.

Note: Hardlock has reached its End-of-life (EOL) and has been succeeded by Sentinel HL and Sentinel LDK. Organizations should plan migration, but OpenLM maintains support for legacy Hardlock systems.

OpenLM's solution for Hardlock monitoring and analytics

OpenLM is configured to monitor the Hardlock license manager by using the OpenLM Broker to retrieve license statistics. The Broker reads the license server’s log file, compiles the data, and sends it to the OpenLM Server for processing and reporting.

 

OpenLM capability Value for Hardlock licenses Supported by OpenLM
Real-time usage monitoring Tracks usage activity with reporting resolution via Log file parsing. Yes
License totals Reports the total number of licenses owned. Yes
License usage Provides detailed reports on who is currently using the licenses. Yes
Denials/Borrowing reporting OpenLM’s current integration for Hardlock does not directly support tracking Denials, Borrowed licenses, or Expiration Date. No
Multiple server redundancy OpenLM does not currently support monitoring Hardlock’s multiple server redundancy schemes. No

The OpenLM advantage for Hardlock license management

OpenLM provides a necessary layer of visibility and management over legacy Hardlock deployments, which are often overlooked due to their hardware-based nature.

  • Visibility for legacy systems: Hardlock devices can be prone to loss or damage; OpenLM helps monitor their status and usage, ensuring that these critical hardware keys are actively serving licenses.
  • Avoidance of over-licensing: Monitoring actual usage provides insights into usage patterns, helping organizations optimize these high-cost software assets.
  • Broker reliability: The use of OpenLM Broker ensures stable and buffered communication with the Hardlock server, reading the log file reliably.
  • Unified SAM: Centralize the monitoring of the Hardlock license manager alongside all modern and legacy license managers supported by OpenLM. 

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