OpenLM Alerts
Minimize the business impact of critical incidents with OpenLM’s alerts system
The OpenLM Alerts is designed to ensure the stability of the organization’s licensing system. It enables License managers to define alert conditions and act quickly when these conditions are met in your licensing environment.
The system can handle complex conditions over multiple license servers and features. Alert conditions may be added to the alert form. AND/OR logic may be applied between these conditions.
An alert immediately gives license managers/system administrators the critical information they need.
Get notified through your preferred communication channel or fire a corrective action immediately
The OpenLM Alerts feature can handle complicated situations for multiple license servers and features. There are several ways to show these alerts:
- in the EasyAdmin User Interface Alerts widget;
- as messages sent to one or more email accounts.
You define what requires your attention
- Feature usage percentage: Send a message when a feature is used more or less than a certain amount.
- Duplicate license usage: Notify when a user has checked out the same feature on more than one workstation.
- Feature expiration date: Notify when the license for a feature is about to run out.
- License servers not responding: Notify when the status of a license manager being watched is DOWN or UNKNOWN.
- Users not in a default group: Notify if users don’t have a default group set (i.e. they’re still using “OpenLM Everyone” as the system default).
- Users who don’t have a default project: Notify if users don’t have a default project.
- Session length: Send a message when a license has been checked out for longer than what was set.
- Total number of license denials in a set time period: Send an email when the number of license denials in a set time period goes over a certain number.
Reduce alert noise to identify the most pressing issues. Act or automate tasks. You decide what needs to be done and when.
- Get an email.
- Get an SMS.
- Receive an alert in the OpenLM EasyAdmin interface.
- Have an event added to the operating system event log.
- Run a Broker command on the License Manager Server.
Prerequisites & System Requirements
The OpenLM Alerts extension requires the OpenLM Agent to be installed on the end-user’s workstations and the OpenLM Server on a dedicated machine. Download these components here.
