Name: Mastering Dongle Management with OpenLM Platform
Start: 2026-03-05T10:00:00+00:00
End: 2026-03-05T17:00:00+00:00
Location: OpenLM

Infor Solution License Management with OpenLM

Infor’s suite of ERP and EAM (Enterprise Asset Management) tools powers the daily operations of manufacturing and logistics companies.

These tools use the Infor Solution License Manager (SLM). Because these are “always-on” business-critical applications, managing concurrency is vital to prevent operational downtime.

OpenLM provides the oversight needed to ensure your ERP users are compliant without buying surplus licenses “just to be safe.”

What is INFOR Solution License Manager: An introduction

INFOR Solution License Manager (SLM) is the centralized utility used to administer and validate entitlements for the Infor software suite, such as Infor LN and SyteLine. It operates as a server-side service (daemon) that reads a secure license.xml file to dynamically authorize access for various models, including Concurrent User, Named User, and Server/Node-locked licenses. By serving as a unified validation point, it eliminates the need for separate managers for each application, ensuring compliance and simplifying administration across the Infor ecosystem.

Licensing schemas of INFOR SLM

Infor SLM manages access based on concurrent users or named users, depending on the module.

The “always open” problem: Shift workers often leave ERP windows open 24/7. This consumes a concurrent license permanently, even if they only transact for 10 minutes a day.
Module confusion: Users often launch multiple modules (Manufacturing, HR, Finance) simultaneously. Without tracking, it is difficult to know which specific module licenses are in short supply.
Compliance audits: Infor audits can be rigorous. Having a historical log of exactly who accessed the system and when is your best defense against true-up penalties.

OpenLM’s solution for INFOR SLM optimization

OpenLM connects to the Infor SLM to track session activity, helping you distinguish between active work and “background” idling.

The following table:

OpenLM capability	Value for INFOR SLM licenses
Concurrent usage tracking	Monitor the high-water mark of concurrent users. Most companies buy licenses for their total headcount, but only 40% are ever logged in at once. OpenLM proves this gap.
Idle session harvesting	Safely close ERP sessions that have been idle for set periods (e.g., 60 minutes). This immediately returns the license to the pool for active shift workers.
Named user verification	For Named User licenses, verify that the assigned user actually logs in. If a user hasn’t logged in for 90 days, reassign that expensive license to someone else.
Denial analysis	Ensure business continuity by tracking when users cannot log in. Frequent denials in an ERP system can stop production lines; OpenLM alerts you before this happens.

OpenLM advantage for INFOR SLM monitoring

Business continuity: Unlike CAD tools where a denial delays a design, an ERP denial stops a shipment. OpenLM’s real-time alerts are critical for operations teams.

Shift analysis: Analyze usage by shift patterns to optimize license counts for 24-hour manufacturing operations.

Delivering impact at every scale