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OpenLM for Sentinel | Solution overview

OpenLM provides a comprehensive governance layer for the Thales Sentinel ecosystem. Whether you are managing modern cloud-connected RMS instances or legacy hardware-based HASP and SuperPro dongles, OpenLM ensures your high-value engineering software is always available and never underutilized.

Organizations use the OpenLM Platform to:

  • Centralize multi-generational governance: Manage modern RMS and legacy SuperPro/HASP dongles in one unified dashboard alongside 200+ other vendors.
  • Resolve “License not found” deadlocks: Use per-second denial tracking to identify exactly when and why engineers are being blocked from critical features.
  • Automate concurrent harvesting: Reclaim idle Sentinel seats from “zombie” applications automatically, returning them to the pool without user intervention.
  • Audit-proof your hardware: Track the location and usage of physical USB HL keys, eliminating the “lost dongle” risk and manual inventory spreadsheets.
  • Negotiate based on reality: Use independent data to challenge vendor “true-up” estimates and right-size your Sentinel LDK/RMS renewals. 

The Sentinel licensing reality

Sentinel’s robust security is designed to protect vendor IP, but for the customer, it often creates “black boxes” of usage data.

Standard tools often fail to catch:

The Feature-level blind spot

Sentinel RMS allows complex feature-bundling, but native tools rarely show which specific sub-features are causing denials.

Dongle underutilization

Physical HASP keys are often checked out and forgotten, leading to unnecessary purchases of additional hardware.

Commuter license leakage

Licenses “borrowed” for offline use often remain unmonitored, artificially depleting the available pool for everyone else.

OpenLM provides the visibility layer to enjoy Sentinel’s security without the operational blind spots.

Solving Sentinel complexity with OpenLM

Stop reacting to license shortages. Start managing your software as a strategic asset.

The Sentinel challenge

The business risk

The OpenLM solution

Peak-time denials

Engineers lose productive hours when Sentinel seats are maxed out during deadlines.

Threshold alerting

Receive real-time triggers when usage hits 95% to prevent widespread denials.

Silent seat hoarding

High-value licenses stay “locked” by users who aren’t actively running calculations.

Active harvesting

Detect process-level heartbeats; save and release idle seats for immediate reuse.

Anonymous usage

Legacy HASP/SuperPro often only identifies a machine ID, not a specific person or project.

Identity mapping

Resolve machine IDs to Active Directory (AD) users for 100% accurate cost allocation.

Manual dongle tracking

No central record of who has which physical key or how often they use it.

Dongle monitoring

Centralized visibility into physical key activity across the global enterprise.

Stop the cycle of Sentinel license denials

Most organizations find that 15–25% of their Sentinel license estate is idle at any given time, while other users are simultaneously blocked from working. Get a data-backed view of your environment today.

Integrated governance for the Sentinel ecosystem

OpenLM connects directly to your Sentinel license managers to provide high-fidelity data without interfering with secure vendor workflows.

1

The Broker (Multi-protocol data collection)

The OpenLM Broker is a lightweight component that queries the Sentinel Admin Control Center (ACC) and RMS License Manager locally. It captures raw logs and denial data with 1-second resolution, providing the granular transparency required to track feature-level activity that native vendor portals often lack.

2

The Active Agent (Advanced harvesting and control)

Essential for maximizing Sentinel concurrency, the Active Agent monitors the “heartbeat” of protected applications. It distinguishes between an active designer and an idle session. If a license is stagnant, the Agent can trigger a “Save and Close” command to reclaim the seat for the pool, preventing the need to buy “safety” licenses.

3

Enterprise Sync (Identity and project mapping)

OpenLM bridges the gap between technical Sentinel IDs (machine fingerprints) and your Active Directory (AD). This allows for automated departmental chargebacks and ensures every second of usage is attributed to the correct project code or business unit. 

Capability matrix: Sentinel ecosystem support by OpenLM

From legacy hardware to modern cloud-served RMS, OpenLM provides a unified management layer.

Licensing model

Key technology

Visibility and monitoring

Optimization power

Sentinel RMS

API-based, Hybrid

Feature-level tracking & Cloud-served lease analysis.

Active harvesting

Automated closure of idle sessions.

Sentinel HASP

HL (Hardware) & SL (Software)

Real-time monitoring of the Admin Control Center (Port 1947).

Seat reallocation

Identify and reclaim underutilized hardware keys.

Sentinel SuperPro

Hardware Dongles

Legacy network control (SuperProNet) monitoring.

Usage intensity

Data-driven evidence for migration to modern RMS.

Commuter/Borrowed

Offline Licensing

Visibility into who has “checked out” a license for offline work.

Expiration tracking

Prevent “lost” licenses by monitoring return dates.

Sentinel investment guide—ROI beyond the invoice

Shift from reactive maintenance to proactive governance with data-driven leverage.

Establish an independent “Source of truth”

Stop relying on vendor logs that only show successful checkouts. Access a 100% independent audit trail of denials and idle time to challenge maintenance fees and avoid unjustified “true-up” fines.

Drive renewal negotiation power

Enter your next Sentinel LDK or ELA renewal with certainty. Right-size your inventory by identifying the 20–30% of licenses typically lost to idle sessions or misplaced physical dongles.

Automate financial accountability

Eliminate manual internal billing. OpenLM tracks which specific user is consuming a Sentinel seat and links them to their department via Active Directory for 100% transparent internal chargebacks.

Trusted by Leaders and Industry Giants

Join Fortune 500 companies worldwide who have achieved significant ROI with OpenLM

Ready to audit-proof your Sentinel estate?

Stop guessing who has your physical dongles or why your RMS seats are always “maxed out.” Join leading engineering firms who use OpenLM to reclaim 20% of their Sentinel capacity in the first 30 days.

Frequently Asked Questions (FAQs)

Yes. OpenLM is continuously updated to support the latest iterations of the Thales Sentinel ecosystem, including both LDK (HASP) and the RMS license managers.

Yes. Using the Virtual License Manager (VLM), OpenLM can set hard limits on usage to ensure you never exceed your owned license count, effectively turning “open” environments into “controlled” ones.

OpenLM monitors the “Dongle ID” and associates it with the machine and user currently accessing it. If the dongle is plugged in but not being utilized, OpenLM flags it for reallocation.

OpenLM uses a specialized Dongle Monitoringservice. By installing the OpenLM Agent on workstations, the system identifies the moment a physical USB key is plugged in, tracking the exact user, machine, and duration of use. This eliminates “ghost” inventory and allows you to blacklist lost or stolen hardware keys.

OpenLM is designed for global deployment. A single instance of OpenLM Server can monitor multiple Sentinel servers across different time zones. The OpenLM Broker handles the local time offset, ensuring all usage data is synchronized to a single, unified timeline for accurate global reporting.

Yes. Sentinel RMS allows users to “check out” a license for offline use, which often makes that seat appear “in use” even if the engineer isn’t working. OpenLM tracks these borrowed seats, providing visibility into who has them and when they are due for return, preventing artificial license shortages.

While the OpenLM Server can query Sentinel RMS directly for basic totals, we highly recommend installing the OpenLM Broker on the license server. The Broker is required to read Sentinel usage logs, which are essential for Denial Reporting and high-fidelity, per-second usage tracking.

 

Absolutely. OpenLM provides a “single pane of glass” for your entire Sentinel estate. You can monitor legacy hardware-based SuperPro systems and modern software-based Sentinel RMS or LDK (HASP) instances within the same dashboard, simplifying your transition to modern licensing models.

Yes, through Active Harvesting. If an engineer leaves a Sentinel-protected application open while idle (e.g., during meetings or overnight), OpenLM detects the inactivity. It can automatically save the user’s work and release the license back to the pool, increasing seat availability by up to 20% without purchasing new software.