Loading Events

Tech Talks: Enhancing Communication Between OpenLM Agents and Users

Session 1: 15:00 – 16:00 UTC

Speakers

Jaydeep Kumar Damor

Technical Account Manager, OpenLM

Is a communication gap hindering your OpenLM deployment? Are end users confused about software licensing procedures, or are OpenLM agents overloaded with user inquiries? This webinar will bridge the communication gap and ensure a smoother OpenLM experience for everyone.

We’ll explore strategies to:

  • Streamline Communication: Define clear roles and communication channels for agents and end users, ensuring everyone knows who to contact and what information needs to be shared.
  • Empower End Users: We’ll showcase OpenLM’s self-service functionalities that allow users to easily request software, access licenses, and troubleshoot common issues, reducing the burden on agents.
  • Foster Clarity: We’ll provide tips for clear and concise communication, ensuring both agents and users understand processes and expectations.
  • Knowledge is Power: Learn how to create a centralized knowledge base within OpenLM, empowering end users to find answers independently and reducing the need for agent intervention.

Register today to bridge the communication gap and optimize your OpenLM environment for both agents and end users!

Speakers

Jaydeep Kumar Damor

Technical Account Manager, OpenLM

Access the webinar recording

Share the event

Facebook
X
LinkedIn
Skip to content