FrontEgg license management with OpenLM

Frontegg is a comprehensive user management platform designed for B2B SaaS applications. It provides “essential” self-service capabilities—such as authentication, granular authorization (RBAC/ABAC), and multi-tenancy management—straight out of the box. Monitoring Frontegg is critical because, as a core infrastructure component, its costs typically scale with the number of active tenants or monthly active users (MAUs), and unmanaged administrative access can pose significant security risks.

OpenLM helps monitor these assets by providing visibility into the administrative and operational usage of the Frontegg platform. It enables Engineering and Product leaders to audit who has access to the user management dashboard and ensure that the organization’s usage aligns with its subscription tiers.

What is FrontEgg: Identity for B2B SaaS

Frontegg differentiates itself by focusing specifically on the complex needs of B2B applications, handling the entire user hierarchy (accounts, tenants, users) so developers don’t have to build it from scratch.

  • The “admin portal” cost: While Frontegg monetizes based on the end-users of your application (your customers), a key internal asset to manage is access to the Frontegg Portal itself. This is where your developers, support staff, and product managers configure login boxes, manage tenant settings, and view audit logs.
  • The optimization challenge: As teams grow, access to the Frontegg management console is often granted loosely to developers and support agents. Without oversight, you risk exceeding seat limits for administrative users (if applicable on specific plans) or leaving critical user-management controls accessible to unauthorized staff.

Licensing schemas of FrontEgg: What you must know

Frontegg typically operates on a tiered subscription model (e.g., Scale, Enterprise) driven by volume and feature sets.

  • Monthly Active Users (MAU) / Tenants: The primary billing metric is often the volume of your customers (active users or active accounts/tenants) logging into your app.
  • Administrative seats: Higher-tier plans may include limits or per-seat costs for the internal team members (Admins, Viewers, Support) who access the Frontegg dashboard to manage those customers.
  • Feature gating: Advanced features like “SAML SSO” or “Audit Logs” are often locked behind higher enterprise tiers.
  • The risk: A disconnect often exists between the engineering team (who integrates Frontegg) and finance. If developers leave test tenants active or fail to archive churned customer accounts properly, the “Active Tenant” count can remain artificially high, inflating the platform cost.

OpenLM’s solution for FrontEgg license optimization

OpenLM extends its asset management capabilities to identity infrastructure like Frontegg. It focuses on governing the internal team’s access and verifying that the external usage metrics (Tenants/MAUs) reported are accurate.

OpenLM capability Value for Frontegg management
Inactive admin detection Identify internal users (developers, support agents) who hold an “Admin” or “Read-Only” seat in the Frontegg portal but have not logged in for 30-90 days. Revoking these protects the user database and frees up seats.
Role governance Audit the distribution of permissions. Ensure that only a select few have “Write” access to change authentication flows or delete tenants, enforcing a “Least Privilege” security model.
Tenant verification Help correlate Frontegg’s “Active Tenant” count with your own CRM data (e.g., Salesforce). If Frontegg shows 500 active tenants but Salesforce shows 400 paying customers, you may be paying for 100 dormant or “zombie” tenants.
Offboarding verification Automatically reconcile the list of Frontegg Portal users against Active Directory. When a developer leaves the company, OpenLM ensures their access to the customer identity database is immediately revoked.

 

OpenLM advantages for FrontEgg license usage monitoring

OpenLM treats Identity Management infrastructure as a critical asset that requires both financial and security oversight.

  • Security posture: The Frontegg dashboard holds the keys to your customers’ identities. OpenLM ensures that access to this sensitive console is tightly controlled and audited, reducing the risk of an insider threat or compromised admin account.
  • Cost validation: Before renewing your Frontegg contract, OpenLM helps you validate the usage metrics. You can verify if the “Active Tenants” driving the cost are genuinely active or if they are remnants of old POCs (Proof of Concepts) that should be deleted.
  • Unified DevTool management: Manage Frontegg alongside other critical components like Auth0, AWS, and Datadog. This provides a holistic view of your SaaS infrastructure spend and ensures that only current employees have access to the production stack.

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Start making the most out of your FrontEgg licenses

Looking to gain deep insights into your FrontEgg subscription usage? Switch to OpenLM’s smart license management.