Clear Browser Cache in Internet Explorer, Firefox and Chrome – KB4101c


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OpenLM is a tool that facilitates software license monitoring, and improves  organization’s application usage management . It gives System Administrators and IT managers a clear view their applications’ licensing portfolio and the ability to automatically reclaim idle licenses.

OpenLM has recently published version 1.8. This version is a major roadmark for OpenLM, containing a large number of fixes and enhancements.

When upgrading from version 1.7 to 1.8, the user may experience some difficulties in operating the OpenLM EasyAdmin web application. In such cases, clearing the Browser’s cache memory should resolve the problem.

Internet Explorer:

1. Click the gear icon on the top right corner to open the ‘Settings’ menu.

2. Select “Internet Options”

3. Click the Delete button

4. Check the following boxes: Temporary Internet Files,cookies,history.

5. Clear the “Preserve Favorites website data” box.

6. Press ‘Delete’


1. Click the menu icon in the upper right corner of the browser.

2. Click ‘Tools’ → “Clear browsing data” on the bottom of the menu.

3. Check the following boxes: “Clear browsing history”, “Clear download history”, ”Delete cookies and other site and plug-in data” and “Empty the cache”.

4. On the “Obliterate the following items from” drop down menu, select “Beginning of time”

5. Click the clear browsing data button.


1. Click the ‘Firefox’ button.

2. Select ‘History’ → “Clear Recent History”

3. Check the following boxes:

“Browsing & Download History” “Form & Search History”, “Cookies” ,”Cache” ,”Active logins”.

4. Click the “Clear Now” button.

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