OpenText

OpenLM can interface with OpenText to monitor license usage and obtain statistics.
This guide is based on integration with OpenLM Broker v4.8.8 or higher.
For older Broker versions using the EventLog Monitor tool, see this KB.

Requirements

• OpenLM SLM v4.3 or higher installed on a machine in your organization
• OpenLM Broker v4.8.8 or higher installed on the same machine as OpenText

Monitoring capabilities and features

Feature	Resolution	License totals	License usage	Denials reporting	Borrowed license reporting	Expiration date reporting	Multiple server redundancy
Support	By second	✔	✔	✔	❌	✔	❌

Using Broker also allows buffered communication and remote start/stop of the license manager service.

Enabling OpenText logging

1. Open the ImgLM.ini file on the OpenText server.

2. In Event log message IDs, set the value to 1 for events you want logged and 0 for those you don’t.
   Example:

   257=1

   This means that a successful license check-out event will not be logged, whereas

257=1

means that a successful license check-out will be logged, but a failed check-out will not. logs successful license check-outs.
3. In Event Log File settings:

• Max Size: set to a large enough value in MB.
• Max Duration: set to 365 days.

Broker configuration

How OpenLM interfaces with OpenText

1. In Broker, click Add Port.
2. Enter any port number (OpenText is log-file only, e.g., 12345).
3. In License Manager Type, select OpenText. Click Apply.
4. In Vendors, enter the name you want shown in reports (e.g., OpenText).
5. In Log Files, click Add Log File and browse to the OpenText log file path (e.g., C:\OpenText\ImgLM_##_##_##.txt).
6. Click Advanced and enable Watch Files by Pattern.
7. Click Apply.
8. Open the opentext@PORT.properties file in the Broker installation folder and adjust settings:

• monitored.log.next: newest (default) or newer for testing.
• date.format: default MM/dd/yyyy HH:mm:ss.
• opentext.feature.name: feature to monitor (e.g., OpenText Desktop Viewer).
• total.<FeatureName>: total licenses for that feature (e.g., total.OpenText Desktop Viewer=10).

9. Save changes and Restart Broker.

SLM configuration

Automatic (EasyAdmin)

1. Open EasyAdmin (on-premises or cloud).
2. Approve the pending OpenText license manager under Servers pending approval.

Manual

1. In EasyAdmin → Start → Administration → License Manager Servers, click Add LM.
2. Type: OpenLM Generic.
3. Display Name: e.g., OpenText license manager.
4. Set Time Zone.
5. Enter Hostname and Port (must match Broker settings).
6. Use Broker: enabled.
7. (Optional) In Custom Fields, add country, usage scope, description.
8. Click Save.

Verifying in EasyAdmin

1. In EasyAdmin, go to Start → Widgets → License Servers.
2. Confirm the OpenText license manager appears in the list.
3. A green circle indicates an active connection.
   New connections may take up to 3 minutes to show as active.