OpenText (Spicer)

OpenLM can interface with OpenText to monitor license usage and obtain statistics.
This guide is based on integration with OpenLM Broker v4.8.8 or higher.
For older Broker versions using the EventLog Monitor tool, see this KB.

Note

This page covers OpenText Desktop Viewer, formerly Spicer Imagenation, and its license manager, ImgLM. For OpenText products licensed by OpenText AutoPass License Server (APLS), such as UFT One and Dimensions RM, see OpenText AutoPass License Server.

Requirements

• OpenLM SLM v4.3 or higher installed on a machine in your organization
• OpenLM Broker v4.8.8 or higher installed on the same machine as OpenText

Monitoring capabilities and features

Feature	Resolution	License totals	License usage	Denials reporting	Borrowed license reporting	Expiration date reporting	Multiple server redundancy
Support	By second	✔	✔	✔	❌	❌	❌

Using Broker also allows buffered communication and remote start/stop of the license manager service.

Activating OpenText logging

1. Open the ImgLM.ini file on the OpenText server.

2. In Event log message IDs, set the value to 1 for events you want logged and 0 for those you don't.

   Example:

   257=0

   With this setting, OpenText doesn't log successful license check-out events, whereas

   257=1

   logs successful license check-outs but not failed check-outs.

3. In Event Log File settings:

   • Max Size: set to a large enough value in MB.
   • Max Duration: set to 365 days.

Broker configuration

How OpenLM interfaces with OpenText

1. In Broker, select Add Port.
2. Enter any port number (OpenText is log-file only, for example, 12345).
3. In License Manager Type, select OpenText. Select Apply.
4. In Vendors, enter the name you want shown in reports (for example, OpenText).
5. In Log Files, select Add Log File and browse to the OpenText log file path (for example, C:\OpenText\ImgLM_##_##_##.txt).
6. Select Advanced and enable Watch Files by Pattern.
7. Select Apply.
8. Open the opentext@PORT.properties file in the Broker installation folder and adjust settings:
   • monitored.log.next: newest (default) or newer for testing.
   • date.format: default MM/dd/yyyy HH:mm:ss.
   • opentext.feature.name: feature to monitor (for example, OpenText Desktop Viewer).
   • total.<FeatureName>: total licenses for that feature (for example, total.OpenText Desktop Viewer=10).
9. Save changes and Restart Broker.

SLM configuration

Automatic (EasyAdmin)

1. Open EasyAdmin (on-premises or cloud).
2. Approve the pending OpenText license manager under Servers pending approval.

Manual

1. In EasyAdmin → Start → Administration → License Manager Servers, select Add LM.
2. Type: OpenLM Generic.
3. Display Name: for example, OpenText license manager.
4. Set Time Zone.
5. Enter Hostname and Port (must match Broker settings).
6. Use Broker: activated.
7. (Optional) In Custom Fields, add country, usage scope, description.
8. Select Save.

Verifying in EasyAdmin

1. In EasyAdmin, go to Start → Widgets → License Servers.
2. Confirm the OpenText license manager appears in the list.
3. A green circle indicates an active connection.
   New connections may take up to 3 minutes to show as active.