OpenLM SAM products

Dongle Monitoring

Monitors and manages dongles connected to your organization’s network. It tracks devices from multiple vendors and automates reporting on their usage.

Alerts

Provides a configurable system for observing and managing OpenLM alerts. Allows users to set up notifications for specific triggers related to license usage or compliance.

Agent Hub

Acts as a centralized hub to configure and manage Workstation Agents deployed across the organization. It serves as a gateway for real-time communication with the OpenLM platform.

Personal Dashboard Configuration

Configure general settings for the OpenLM Personal Dashboard. Control the visibility of different pages within the dashboard, tailoring the user experience to organizational needs.

Agent Configuration

Manage and configure settings for all OpenLM Workstation Agents deployed across your organization. Apply consistent policies and configurations to ensure optimal performance and accurate data collection.

Discovered  Web Services

View websites users access on machines with the OpenLM Workstation Agent installed. Identify and approve websites of particular relevance (e.g., critical web services) to monitor usage patterns.

Touchpoint Event Sources

Configure and monitor touchpoint event sources, representing unique data types that differ from standard process or session monitoring.

Process Manager

Tracks and manages active processes on monitored workstations. Enables setting idle rules and monitoring software usage to optimize license allocations.

Directory Sync

Synchronizes the company’s Active Directory with OpenLM SAM.

Notifications

Facilitates communication updates, alerts, and system activities to users through email, ticketing systems, and push notifications.

OpenLM Identity Service

Provides centralized identity management for users and groups, integrating with external authentication providers (OKTA, Azure, ADFS, or generic OpenID Connect).

Agent Activity Manager

Provides a detailed view of all Workstation Agents connected to the OpenLM system and allows for their restart.

Process Sessions

The Process Sessions report details process sessions’ start and end times, idle durations, and shutdown reasons. To tailor the report to your needs, you can apply filters based on usernames or workstations for more targeted and specific results.

Touch Points Events

Touchpoint events refer to specific types of data monitored by the Workstation Agent that differ from the standard process or session monitoring and cannot be captured as regular sessions.

UI Configuration Service

Allows customization of the user interface for tailored user experiences systemwide.

OpenLM Personal Dashboard

Provides a user-specific dashboard for monitoring license usage, alerts, and other critical metrics.

License Allocations

The allocations report overviews your named licenses’ license allocation and consumption.

Broker Hub

A centralized hub that facilitates communication between OpenLM services and Broker instances deployed on various license servers.

Licenses

The Licenses Service provides comprehensive management and configuration tools for licenses across the organization. It centralizes key information and control options.

Live Statistics

• Displays a complete list of licenses managed by the configured license managers, offering a centralized view of all licensing information.
  

Procurements

• Provides detailed procurement data sourced from vendor files, including expiration dates, package details, and other relevant information.
  
  

Checkout Policy 

• Displays licensed features grouped by license servers, vendors, license types, asset information, and feature or product names.
• Facilitates the configuration of checkout policies for better control and visibility.
  
  

Product Packages

• Enables customization of product names and the configuration of product packages directly in the OpenLM User Interface.
  
  

Show/Hide Feature

• • Allows administrators to hide or show specific features in the OpenLM interface using toggle options under the “Show” column, tailoring the UI to organizational needs.
    
    

Denials

The Denials Report provides a detailed analysis of historical license denial events, enabling organizations to identify and address licensing constraints. The report can be aggregated by various dimensions, such as User, Group, Feature, and more, offering a comprehensive view of denial occurrences.

Historical Denial Data

• Displays a detailed history of license denials, allowing analysis of trends and patterns to optimize license allocation and usage.

License Pull Tolerance

• Configurable settings define how denials are recorded

License Pull Tolerance Interval Specifies a period (in seconds) within which a denial is disregarded if a successful license pull occurs from a server different from the initial request. This helps eliminate false denial records.

Track True Denials Only

When enabled, this setting ensures that only genuine denial events are recorded

• Denials are not logged if a license request is denied by one pool but fulfilled by another.
• False denials based on the License Pull Tolerance Interval are excluded.
• This setting applies only to newly recorded data and does not affect historical records.

Excluded Denials

• Denial records are filtered based on specific conditions
• Denials matching specified License Server, Major Error Code, or Error Message values are excluded.
• If no filters are set, all denials are recorded by default.

Usage

Provides real-time and historical data on license usage for analytics and reporting.

Currently Consumed Licenses (CCL)

• Displays all active sessions in real time.
• Allows monitoring of individual workstations running licensed applications.
• Identifies idle applications to optimize license usage.
  
  

License Activity Reporting

• It offers tools to generate sophisticated reports and track the license activity of individual users.
• It helps analyze trends and utilization patterns across the organization.
  
  

Customizable Grouping

• The “Group by” tab enables report generation based on various dimensions, such as
• Workstations
• Features
• Users
• Groups
• Projects

License Servers

The License Servers Service provides centralized management and monitoring of all configured license servers, ensuring real-time visibility and streamlined administration.

License Servers Statistics

• Displays the main view of all monitored license servers and their current utilization.
• Provides real-time insights into license usage across the servers.
  
  

Pending Servers

Lists unapproved servers, along with their source, for review.

• Actions for Pending Servers
  Approve and Merge Approve pending servers as a Single or Redundant configuration or merge them with existing servers.
  Deny Move unapproved servers to the Denied Servers component.
  
  

Denied Servers

• It shows servers that were not approved.
• Restore to Pending Reclassify denied servers, making them available again under the Pending Servers component.
  
  

Servers Configurations

• Enables editing and management of existing license servers, including deletion.
• Access editing mode by hovering over a server row and clicking the Edit icon.
  
  

Users and Groups

The Users and Groups Service manages users, groups, workstations, and related data in a simple and organized way.

Workstations Management

Add or retire workstations as needed to keep the system updated.

Users Management

Add or deactivate user accounts.

Use advanced filtering to locate specific users quickly.

Group Management

Add, delete, or deactivate groups.

Switch between Tree View and Grid View for more straightforward navigation and management.

Quickly check group members and filter group-related grids for precise information.

Email Aliases Management

Add, delete, or disable email aliases for groups, ensuring proper email routing and communication.

Access group member details and apply filters in Tree View and Grid View.

User Aliases Management

Add or retire user aliases to ensure alignment between usernames and system data.

Data Management

Automates daily updates of workstation IP addresses by querying the DNS, ensuring accurate and up-to-date workstation data.

Projects

Organizes and tracks license usage and allocations on a per-project basis.

Add and Edit Projects

               Create or edit new projects to assign users to the appropriate projects.

View Options

• Use Grid View to see detailed information about projects.
• Use Tree View to explore the hierarchy and relationships between projects.

Project Settings

• Configure how projects are managed by selecting the Agent’s Behavior
• Use OpenLM’s built-in projects feature.
• Set a custom environment variable to define project settings.

Audit

  Provides audit trails for compliance monitoring, tracking all changes and activities within the platform.

Filter Audit Events

• Apply specific filters to narrow down the list of audit events.
• Leave filters empty to view all events.

Date and Time Filter

• Use the Event Date filter to refine events by date and time.
  
  

Actions

• Click Apply to view filtered events.
• Click Clear to reset filters and display all events.

License Manager

Serves as the central management system for OpenLM license-related operations.

Cloud Broker

Extends OpenLM capabilities to cloud-based license management, ensuring seamless integration with cloud platforms.

VLM (Virtual License Management)

Allows virtualization of license servers, enabling efficient distributed license management and improving flexibility and fault tolerance.

SAM (Software Asset Management)

Provides comprehensive tools for managing software assets, ensuring compliance, optimizing software usage, and reducing costs.

Compliance

The Compliance Service provides tools to define, manage, and monitor compliance rules for software licenses, ensuring alignment with organizational policies and vendor agreements.

Compliance Rules Management

• View a comprehensive list of compliance rules and their associated feature parameters on the “Compliance Rules” screen.
• Use the “Add Rule” option to create rules and define feature parameters manually.

Data Import via CSV

• Import compliance rules and associated data seamlessly by clicking the “Import Rules” button and uploading a .CSV file.

Date Range Filtering

• Filter rules based on start and end dates using the date range selector, streamlining the view for specific periods.

Integration with License Servers

• Enable connection to license servers for direct feature selection while creating rules.
• If the toggle is disabled, feature details must be entered manually, which can lead to potential mismatches between the Compliance Service and license server data.

License Access Control

OpenLM License Access Control (LAC) enables administrators to manage and control access to software licenses. LAC ensures that licenses are allocated and used in compliance with organizational policies and vendor agreements, optimizing resource utilization and minimizing unauthorized usage.

Asset Management

• Displays and categorizes assets (users, groups, and licenses) as either

Read-only Asset data is visible but not editable.

Managed Asset data is updated and managed directly through OpenLM.

Access Rules

• Administrators can define and enforce rules to control who can access specific licenses based on factors such as users, groups, or projects.

Pending Asset Approval

• Allows the review and approval of assets before they are integrated into the license management system.

Policy Rules Management

• Create and manage policy rules to define how licenses should be allocated and used.
• Use filters to refine and customize rule views.

Deployment History

• It provides a log of LAC policy deployments for the past seven days, offering insights into recent changes and actions.